Last updated: April 2026
FollowFlow ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
By accessing or using the app, you agree to this Privacy Policy.
For privacy-related inquiries, you may contact us using the contact details provided at the end of this document.
When you create an account, we may collect:
Authentication may be performed through:
When using third-party login providers, such as Apple or Google, we may receive limited account information, such as your email address and a unique identifier, as provided by those services.
This data is used strictly for authentication, account management, and access to app features.
To provide core functionality, we may process and store limited account-related and usage-related data on our backend systems, including:
Account-related data may be stored and processed on secure servers operated by Supabase for authentication and service functionality.
We may store usage-related data, such as feature usage counts and limits associated with your account, where required to operate the app, enforce subscription access, prevent abuse, or maintain service functionality.
This data is required to enable app functionality and subscription-based features.
FollowFlow allows you to import data files for analysis.
These files are selected and provided voluntarily by you.
FollowFlow does not require access to your social media accounts and does not collect login credentials from third-party platforms.
FollowFlow does not ask for, collect, store, or process passwords from third-party services.
The app works only with files that you choose to import.
We may collect limited technical data necessary for app functionality, stability, and security, including:
This information may be considered personal data under applicable laws.
We do not collect:
We use limited analytics and diagnostic tools to improve the performance, stability, and usability of the app.
These tools may collect:
This information may include identifiers such as your user ID and technical device data.
We use the following services:
Analytics data may be associated with your account identifier, such as your user ID.
This data is used strictly for product improvement, debugging, security, and performance monitoring.
We do not use this data for advertising or marketing profiling.
Where required by applicable law, we may request your consent before collecting certain analytics data.
FollowFlow offers paid subscriptions.
Payments are processed through the payment system of the platform you use.
For iOS users, payments are processed through the Apple App Store.
If FollowFlow becomes available on Android, payments may be processed through Google Play.
We do not collect, store, or have access to your payment card details.
We may receive limited subscription-related information, such as:
We use RevenueCat to manage subscription access and entitlement status.
All payment processing, billing, cancellation, and refunds are handled by the applicable platform provider, such as Apple App Store or, if applicable in the future, Google Play.
We use your information only to:
We do not:
We may collect limited usage analytics strictly for improving the product, maintaining app performance, and debugging issues.
Users may opt out of non-essential communications, such as optional marketing or promotional emails where applicable, at any time by following unsubscribe instructions or by contacting us.
FollowFlow:
If you are located in the European Economic Area (EEA), we process your personal data based on:
We do not use your personal data for automated decision-making.
We do not use your personal data for advertising profiling.
Imported data files are processed locally on your device.
We do not upload or store imported files on our servers.
Account-related data is processed through Supabase for authentication and backend functionality.
Subscription-related data may be processed through RevenueCat to manage subscription status and premium access.
Analytics and diagnostic data may be processed through PostHog and Sentry to improve app reliability and performance.
We may also store limited application data locally on your device, including:
Local data remains under your control and may remain on your device unless you delete it, delete the app, or use available in-app deletion options.
We do not sell or rent your personal data.
We may share limited data with trusted service providers that help us operate the app, including:
These providers act as service providers or data processors and process data only as necessary to provide their services to us.
These providers may process data in accordance with their own privacy policies and applicable data protection obligations.
We may also disclose data:
Some service providers may process data outside your country or region.
Where this occurs, we rely on appropriate safeguards under applicable data protection laws, which may include:
We retain personal data only as long as necessary for the purposes described in this Privacy Policy.
Retention periods may include:
Local analysis data remains on your device unless you delete it, delete the app, or use available in-app deletion options.
Depending on your location, you may have the right to:
To exercise your rights, contact us using the details provided at the end of this document.
We may need to verify your identity before processing certain requests.
You may delete your account at any time through the app or by contacting us.
Upon account deletion:
Data stored locally on your device is not stored on our servers and is not automatically deleted when you delete your account. Local data remains under your control and may need to be deleted manually, by using available app options, or by deleting the app.
We implement appropriate technical and organizational measures to protect your data, including:
However, no system can guarantee absolute security.
We do not guarantee uninterrupted or error-free operation of the app.
In the event of a data breach affecting your personal data, we will take appropriate steps to notify affected users and authorities where required by applicable law.
FollowFlow is not intended for users under the age of 13, or under the age of 16 in the European Union where applicable.
We do not knowingly collect personal data from children.
If we become aware that we have collected personal data from a child in violation of applicable law, we will delete that data.
FollowFlow may allow users to analyze files that they voluntarily obtain from third-party platforms.
FollowFlow is independent and is not affiliated with, endorsed by, sponsored by, or officially connected to any third-party platform.
We do not access third-party accounts on your behalf.
We do not collect third-party account passwords.
You are responsible for obtaining and importing your own files in accordance with any applicable third-party platform terms and laws.
We may update this Privacy Policy from time to time.
If significant changes occur, we may notify users through the app, by email, or by other appropriate means.
Continued use of the app after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy.
For the purposes of applicable data protection laws, FollowFlow acts as the data controller of your personal data.
FollowFlow is operated by:
[ELEFTHERIOS TATSIS]
Greece
Email: support@followflowapp.com
You may contact us to: